Privacy Policy

What information do we use?

When you call, we may receive your phone number, the ZIP code you enter, the call time, and call-routing records. The connected repair company may ask for your name, address, appliance details, and booking information during the call.

We may also receive basic visit data, such as browser type, pages viewed, and a device identifier if analytics or call tracking is active.

Are calls recorded?

Calls may be recorded for routing, quality, and compliance. The call flow should give any notice or choice required by law before recording starts. Do not share payment-card details during a call unless the repair company's secure process requires them.

How are calls routed?

Your ZIP code helps route the call to a local appliance repair provider. Ringba handles phone tracking and routing. Ringba may process call metadata and recordings for this service.

We share call details needed for routing with the company that answers and with services that help run the call system. The connected company has its own privacy practices.

Do we sell caller information?

We do not sell lists of caller information. We share call and ZIP details to connect you with a repair company. Ask that company how it uses any details you give after the connection.

Do we use cookies or analytics?

Basic site files help the pages work. If analytics or tracking cookies are enabled, we may use them to learn which pages led to calls. You can limit cookies in your browser settings. Some tracking features may not work without them.

How long do we keep call information?

Call records may be kept for routing, quality review, compliance, and legal needs. Call the number shown on the site to ask how long a record is kept or request deletion.

How can I ask about my information?

Call the number shown on the site to ask about a call record, correction, or deletion request. We may need to confirm which call was yours. The connected repair company handles the details it collected directly from you.

Can this policy change?

Yes. We will update this policy when the call provider, analytics, contact process, or data practices change. Check the latest version before calling.